📕FAQs

Technical Support

Can Wegic design ecommerce pages?

Sorry, currently our platform excels in creating static websites and can not fully support complex e-commerce functionalities.

Can I export the project to my personal computer？

Export functionality is currently not supported; Wegic only offers online services.

What should I do when Kimmy replies with “Oops, something went wrong…”?

Please don't worry, this might be caused by a temporary network issue.

The modification was not successful, and your credits were not deducted.

Please follow these steps to try again:

1. Refresh the page.

2. Scroll and bring the section you want to modify to the center of the screen.

3. Re-enter your command in the chatbox on the right. Try giving a more detailed description to help Kimmy understand better.

What should be done if the progress stops at 99%?

If it stays stuck at 99%, it might be a page loading issue. Please refresh the page.

Can Wegic tech team, not AI, help create website for user?

Wegic is your AI website team—your AI designer, developer, and manager. Just chat, and your site will be built, running, and effortlessly updated.

Kimmy (the red one) will help you create a full site without writing a single line of code.

While our team can't build the website for you, we're always here to listen to your feedback, help resolve any issues you meet, and welcome any feature requests.

Please contact us at [e-mail].

Feature Requests

If I can download the website source code?

Downloading the source code is not currently supported; Wegic supports direct publishing and allows binding to one's own domain.

Can I convert a UI design(such as Figma or Adobe XD)into a website?

This feature is not currently supported, but your feedback has been noted for potential future implementation.

Can I use a personalized domain name for the website and export it to my domain?

You can publish your website using a free Wegic domain in the publishing pop-up. If you want to use a fully custom domain, you'll need to upgrade your Wegic plan.

How can I set up the custom domain?

Click [publish] - [add a custom domain] at the top of the page.

We've got a detailed tutorial on how to set up a custom domain. Click here to check it out!

Can I export a Wegic website to Wordpress?

Export functionality is currently not supported. Wegic only offers online services.

Product Function

Can I publish the website from my phone?

We are still improving the mobile experience , so it is recommended to use the PC version for a more complete experience and instructions on how to publish the website are provided.

How can I change the font size and color?

We have a 《Change Fonts and Theme》 to help you for the font size and color question.

How can I add a hyperlink to a Facebook logo?

Select the icon, click [Add link].

How to delete my website?

If you want to permanently delete the website files, you can click [Delete] here.

Or if you just want to temporarily take this website offline, you can click [Unpublished] here.