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On this page
  • 1. How to set up a custom domain?
  • 2. How to add A and CNAME records?
  • 1. Log in to your Domain Registrar Account
  • 2. Access the DNS Settings
  • 3. Add an A Record
  • 4. Add a CNAME Record
  • 5. Check for Propagation
  • 3. Errors and Solutions
  • 4. How to resolve issues when you receive an error email

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  1. Publish and Management

Custom Domain

PreviousPublish Your WebsiteNextUpdate and Unpublish

Last updated 28 days ago

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1. How to set up a custom domain?

Step 1:

You need to register an account and purchase the .

Step 2:

Open an existing website you have created at .

Step 3:

Click [Publish] - [Connect your own domain] at the top of the page.

Step 4:

Type in your custom domain and hit the check mark.

Step 5:

Please visit the admin console of your domain provider and set up your DNS records with the values provided.

Step 6:

Once you've added the required records in your domain provider’s dashboard, return to Wegic and click [Connect] in the top pop-up. We'll start verifying.

  • If the connection is successful, you’ll receive a notification. Then, click [Publish] to update your website to your own domain.

  • If you see an error message like the one below, refer to the description in the red box to check and correct any misconfigured records. Then come back to Wegic, click [Connect again].

2. How to add A and CNAME records?

To add A and CNAME records to your domain, follow these steps:

1. Log in to your Domain Registrar Account

Go to your domain registrar’s website and log in to your account. Examples of domain registrars include GoDaddy, Namecheap, and Google Domains.

2. Access the DNS Settings

Once logged in, locate the section for managing your domain. This is usually called “DNS Settings,” “DNS Management,” or “Name Server Management.”

3. Add an A Record

An A record maps a domain to an IP address. To add it:

Step1. Find the option to add a new record, usually labeled “Add Record” or “Create New Record.”

Step2. Select “A” as the record type.

Step3. Enter the desired subdomain or leave it blank for the root domain.

Step4. In the “Points to” field, enter the IP address (35.84.118.249) you want to associate with the domain.

Step5. Set the TTL (Time to Live), usually left as the default setting.

Step6. Save your changes.

4. Add a CNAME Record

A CNAME record is used to alias one domain to another. To add it:

Step1. Find the option to add a new record.

Step2. Select “CNAME” as the record type.

Step3. In the “Host” field, enter the subdomain you want to redirect (e.g., “www”).

Step4. In the “Points to” field, enter the domain you want it to point to (e.g., “bjbtxxxxxxjytq.n1.wegic.app”).

Step5. Set the TTL, or leave it at the default.

Step6. Save your changes.

5. Check for Propagation

DNS changes may take some time to propagate across the internet (typically up to 48 hours).

3. Errors and Solutions

Issue 1: A or CNAME Records Not Added Properly

  • Ensure that you are selecting the correct record type

  • Check the TTL (Time to Live) setting; try setting it to a lower value (like 600 seconds) for faster propagation.

  • Make sure there are no conflicting records, especially with the same host or subdomain.

  • After adding the records, ensure that you click “Save” or “Update” to apply changes.

Issue 2: DNS Resolution Shows No Results

  • This means your DNS records may not be set correctly, or there could be a configuration issue. Please contact your domain registrar or hosting provider for assistance.

  • If you've already confirmed with your domain provider that there's no issue with your purchased domain, please try locating and removing the following record in your domain settings:

    2a02:4780:b:1303:0:19bc:f2cf:2

    After deleting the record, it may take at least 5 minutes — or up to 24 hours — for the changes to take effect.

    (The exact timing depends on the TTL value you set for your DNS.)

Issue 3: TTL Time Set Too Long

  • Check Current TTL Setting: A common TTL value might be set to 86400 seconds (24 hours), but it can be too long for fast changes.

  • Reduce the TTL: Set the TTL to a lower value, such as 300 seconds (5 minutes) or 600 seconds (10 minutes). This allows DNS records to refresh more frequently.

  • How to Check your TTL (Time To Live) value

Issue 4: Website Not Published or Updated

After connecting your custom domain, you must “Publish” or “Update” your website for the changes to take effect.

4. How to resolve issues when you receive an error email

Step1: Log in to your Domain Registrar Account. Check if the A and CNAME records have been accidentally deleted.

Step2: Go to Wegic, reconfigure, and publish your website.

Here's a quick guide to help you .

• GoDaddy :

• 阿里云 :

• GoDaddy :

• 阿里云 :

Third-party tools to check your TTL value:

🖥️
add A records and CNAME records
How to Add an A Record in GoDaddy
怎么在阿里云后台添加一条 A 记录
How to Add an CNAME Record in GoDaddy
怎么添加一条 CNAME 记录
https://mxtoolbox.com/DnsLookup.aspx
Wegic Pro Plan
https://wegic.ai/workspace