# FAQ

## Getting Started

<details>

<summary><strong>What is Wegic?</strong></summary>

Wegic is an AI-powered website builder that lets you create, edit, and publish websites through natural conversation.&#x20;

You can build a full website by chatting with AI using text, images, or voice input, without writing code.

</details>

<details>

<summary><strong>What can I build with Wegic?</strong></summary>

Wegic specializes in building websites.

All websites generated by Wegic are **fully responsive and automatically adapt to different screen sizes**, including desktop, tablet, and mobile.

</details>

<details>

<summary><strong>Do I need coding experience to build with Wegic?</strong></summary>

No. Wegic is designed for users of all experience levels.

It is **especially designed for non-technical users**, so you can create websites easily without any coding knowledge.

</details>

<details>

<summary><strong>How do I create a project?</strong></summary>

You can create a project in any of the following ways:

* Send a message in the input box on the Wegic homepage, or
* Go to your [workspace](https://wegic.ai/workspace) and click **\[+ Create Website]**

Then continue chatting with the AI to build your site.

You can send text, upload images, or use voice-to-text for faster input.

</details>

<details>

<summary><strong>Can I create a website using a template?</strong></summary>

Yes. You can remix an existing template to get started quickly.

Browse available templates here:

<https://wegic.ai/templates>

</details>

## Building with Wegic

<details>

<summary><strong>How do I build efficiently with Wegic?</strong></summary>

Building efficiently with Wegic is about using the right techniques and breaking your work into clear steps.

With a bit of practice, anyone can build faster and get better results.

</details>

<details>

<summary><strong>What should I do when I hit an error?</strong></summary>

Try the following steps in order:

1. Use **Call Timmy**

   Wegic will attempt to fix the issue automatically.

   Using this option does not deduct any credits.
2. If the problem is still not resolved

   Click the Wegic logo in the top-left corner → **Contact us**

   Submit a support ticket, and the Wegic Support team will **reply to your registered email within 1–2 business days.**

</details>

<details>

<summary><strong>How long does it take to complete a project?</strong></summary>

It depends on the complexity of your project.

By planning ahead, breaking tasks into smaller steps, and refining based on feedback, you can move quickly while maintaining quality.

</details>

## Features

<details>

<summary><strong>How do I find the Project settings?</strong></summary>

Click the project name in the top-left corner.

In the dropdown menu, select **Setting**.

</details>

<details>

<summary><strong>Can I hide the Wegic badge?</strong></summary>

Yes.

Click the project name in the top-left corner and go to Project settings.

Turn on **\[Remove Wegic brand badge]** and save the changes.

This option is **only available for subscribed users.**

</details>

<details>

<summary><strong>Can I rename a project?</strong></summary>

Yes. Click the project name in the top-left corner and go to Project Settings, where you can rename your project at any time.

</details>

<details>

<summary><strong>Can I delete a project?</strong></summary>

Yes.

Steps:

* Click the top-left corner and go to the dashboard
* Hover over the project
* Click \[···] → Delete

This action is permanent. **Deleted projects cannot be restored.**

</details>

<details>

<summary><strong>Can I export all of my project’s code?</strong></summary>

Yes, but this feature is only available for Starter and Premium plan users.

For detailed steps, see [Download Code](/features/download-code.md).

</details>

<details>

<summary><strong>How do I publish my project?</strong></summary>

Click the \[Publish] button in the top-right corner.

You can also follow the steps in our guide: [Publish Your Site](/features/publish-your-sites.md)

</details>

<details>

<summary><strong>How do I add a custom domain to my project?</strong></summary>

Custom domain support is only available for Premium users.

See the guide here: [Custom Domain](/features/custom-domain.md)

</details>

<details>

<summary><strong>Can I add images to a Wegic prompt?</strong></summary>

Yes. Images such as design inspiration, layout sketches, or UI screenshots are very helpful and can improve the quality of the generated website.

</details>

## Support

<details>

<summary><strong>How can I get support?</strong></summary>

You can contact us in the following ways:

* Click the Wegic logo in the top-left corner → Contact us → Submit a form&#x20;
* To submit videos or multiple images, email:

  <contact@wegic.ai>
* For subscription or payment-related questions, email:

  <payment@wegic.ai>

We will reply **within 1–2 business days.** Please check **your registered Wegic email.**

</details>

## Policies and Security

<details>

<summary><strong>Where can I find Wegic’s Privacy Policy?</strong></summary>

View our Privacy Policy here: <https://privacy.wegic.ai/wegic-privacy-policy>

</details>

<details>

<summary><strong>Where can I find Wegic’s Terms of Service?</strong></summary>

View our Terms of Service here: <https://privacy.wegic.ai/>

</details>

<details>

<summary><strong>What is Wegic’s refund policy?</strong></summary>

Please refer to our Terms of Service for details about cancellations and refunds:

[Wegic Refund Policy](https://privacy.wegic.ai/#:~:text=Cancellation%20and%20Refund%20Policy)

</details>


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