circle-questionFAQ

Answers to common questions about building websites, managing projects, account settings, and how to get support.

Getting Started

chevron-rightWhat is Wegic?hashtag

Wegic is an AI-powered website builder that lets you create, edit, and publish websites through natural conversation.

You can build a full website by chatting with AI using text, images, or voice input, without writing code.

chevron-rightWhat can I build with Wegic?hashtag

Wegic specializes in building websites.

All websites generated by Wegic are fully responsive and automatically adapt to different screen sizes, including desktop, tablet, and mobile.

chevron-rightDo I need coding experience to build with Wegic?hashtag

No. Wegic is designed for users of all experience levels.

It is especially designed for non-technical users, so you can create websites easily without any coding knowledge.

chevron-rightHow do I create a project?hashtag

You can create a project in any of the following ways:

  • Send a message in the input box on the Wegic homepage, or

  • Go to your workspacearrow-up-right and click [+ Create Website]

Then continue chatting with the AI to build your site.

You can send text, upload images, or use voice-to-text for faster input.

chevron-rightCan I create a website using a template?hashtag

Yes. You can remix an existing template to get started quickly.

Browse available templates here:

https://wegic.ai/templatesarrow-up-right

Building with Wegic

chevron-rightHow do I build efficiently with Wegic?hashtag

Building efficiently with Wegic is about using the right techniques and breaking your work into clear steps.

With a bit of practice, anyone can build faster and get better results.

chevron-rightWhat should I do when I hit an error?hashtag

Try the following steps in order:

  1. Use Call Timmy

    Wegic will attempt to fix the issue automatically.

    Using this option does not deduct any credits.

  2. If the problem is still not resolved

    Click the Wegic logo in the top-left corner → Contact us

    Submit a support ticket, and the Wegic Support team will reply to your registered email within 1–2 business days.

chevron-rightHow long does it take to complete a project?hashtag

It depends on the complexity of your project.

By planning ahead, breaking tasks into smaller steps, and refining based on feedback, you can move quickly while maintaining quality.

Features

chevron-rightHow do I find the Project settings?hashtag

Click the project name in the top-left corner.

In the dropdown menu, select Setting.

chevron-rightCan I hide the Wegic badge?hashtag

Yes.

Click the project name in the top-left corner and go to Project settings.

Turn on [Remove Wegic brand badge] and save the changes.

This option is only available for subscribed users.

chevron-rightCan I rename a project?hashtag

Yes. Click the project name in the top-left corner and go to Project Settings, where you can rename your project at any time.

chevron-rightCan I delete a project?hashtag

Yes.

Steps:

  • Click the top-left corner and go to the dashboard

  • Hover over the project

  • Click [···] → Delete

This action is permanent. Deleted projects cannot be restored.

chevron-rightCan I export all of my project’s code?hashtag

Yes, but this feature is only available for Starter and Premium plan users.

For detailed steps, see Download Code.

chevron-rightHow do I publish my project?hashtag

Click the [Publish] button in the top-right corner.

You can also follow the steps in our guide: Publish Your Site

chevron-rightHow do I add a custom domain to my project?hashtag

Custom domain support is only available for Premium users.

See the guide here: Custom Domain

chevron-rightCan I add images to a Wegic prompt?hashtag

Yes. Images such as design inspiration, layout sketches, or UI screenshots are very helpful and can improve the quality of the generated website.

Support

chevron-rightHow can I get support?hashtag

You can contact us in the following ways:

  • Click the Wegic logo in the top-left corner → Contact us → Submit a form

  • To submit videos or multiple images, email:

    [email protected]

  • For subscription or payment-related questions, email:

    [email protected]

We will reply within 1–2 business days. Please check your registered Wegic email.

Policies and Security

chevron-rightWhere can I find Wegic’s Privacy Policy?hashtag
chevron-rightWhere can I find Wegic’s Terms of Service?hashtag

View our Terms of Service here: https://privacy.wegic.ai/arrow-up-right

chevron-rightWhat is Wegic’s refund policy?hashtag

Please refer to our Terms of Service for details about cancellations and refunds:

Wegic Refund Policyarrow-up-right

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